Network Automation for National ISP
A national ISP serving over 500,000 broadband subscribers was struggling with manual network provisioning and reactive troubleshooting. Customer provisioning took an average of 48 hours, and network engineers spent 70% of their time on repetitive configuration tasks rather than strategic improvements. Customer churn was at 8% monthly, with network reliability cited as the primary reason.
We implemented a network automation framework combining OpManager for real-time monitoring, NetFlow Analyzer for traffic intelligence, and custom Ansible playbooks for automated provisioning and configuration management. The platform auto-discovers network changes, validates configurations against golden standards, and rolls back unauthorized modifications within minutes.
Key Deliverables
- Automated network provisioning reducing setup time by 85%
- Real-time traffic analysis and bandwidth optimization for 500K+ subscribers
- Configuration compliance monitoring with auto-rollback capability
- Custom Ansible playbooks for 200+ network device types
Customer provisioning dropped from 48 hours to under 7 hours. Network engineers now spend 80% of their time on strategic projects. Monthly churn decreased from 8% to 3.5% within 6 months, and the ISP expanded coverage to 3 new counties without adding network operations staff. The ROI was achieved within 4 months of deployment.
Technologies Used
- OpManager
- NetFlow Analyzer
- Ansible
- Python
Project Details
